Privacy policy

Personal Information

Hamelin Brands Limited (part of Hamelin) is committed to protecting the privacy of its customers and all users of its web pages. The following Privacy Policy outlines how we treat personal information received about you when you visit our web site.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email via the ‘contact us’ page on the website with the subject heading Privacy Policy.

Partners of Hamelin Brands Limited and other websites you may access via this or other Hamelin Brands Limited websites have different privacy policies and are not subject to this Privacy Policy. We recommend that you read the privacy statement of each such website to find out how we treat and protect your personal information.

Collecting Information

When you enter any details onto the website, we will collect the personally identifiable information that you provide voluntarily which includes such details as name, address, phone, and e-mail.

If you wish to enquire or change any of the voluntary personal data we hold about you, please e-mail via the ‘contact us’ page on the website with the subject heading Privacy Policy.

We aggregate information on what pages visitors access and information provided by visitors.

We use information in the following ways:

To improve the content of our website

To notify you of new products and services related to Hamelin Brands.

Please note we do NOT pass your details to other companies outside of Hamelin for marketing purposes.


Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser and to provide certain features. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of our website.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Legal Requirements

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings or to protect against misuse or unauthorised use of the web site. In the event Hamelin goes through a business transition such as a merger etc. users personal information will, in most instances be part of the assets.

Exclusion of warranty

Every effort is made to ensure that the information featured on this site is accurate. However neither Hamelin Brands Limited nor Hamelin can guarantee the accuracy, completeness, currency or reliability of any content/information contained on the Site.

Hamelin Brands Limited and Hamelin expressly disclaim all warranties and conditions including implied warranties and conditions or merchantability, suitability for a specific purpose and non infringement, and those arising by statute or otherwise in law, or from a course of dealing or usage by trade.

Changes to this statement

Due to changes in legislation and best practice or enhancements to functionality and content of our websites we may make changes to our privacy policy and will reflect those changes in this statement, so you should check here from time to time.